COVID-19 Update from The Vale Practice team
To all the amazing patrons of The Vale Practice.
As we are sure you are aware our government are currently issuing guidance on a gradual and controlled lifting of the COVID-19 lockdown situation. Accordingly, and with liaison and consultation with the governing bodies of the healthcare services we offer, we will be re-opening The Vale Practice in a phased manner, initially with limited access and provision of services. Our re-opening will be a conducted according to the relevant governing body’s recommended screening and infection control measures which are guided by Public Health England.
Re-opening: Phase 1 of our re-opening for face to face consultation commences on Thursday 14th May 2020 and will be for osteopathy as we feel this will provide for the widest scope of our patient base, there are no legislative barriers to its provision (as there are for massage therapies at the moment for instance) and also it may help to reduce pressure on NHS musculoskeletal services and GPs which we feel is important at the moment. Phase 2, which will include a wider variety of therapies available, will follow as the current COVID-19 situation allows and we will of course keep you updated on this.
Booking an appointment: Initially we would prefer if all appointment requests were made by email to info@thevalepractice.co.uk. Alternatively you can book online through our website www.thevalepractice.co.uk. If you prefer to call (020 8299 9798) and we can’t answer the phone, please leave a message with your name and a return call number and we will book you in and confirm with a call back. We will endeavour to respond to appointment and information requests as quickly as we can but unfortunately there will be no reception cover during the initial phase of re-opening as we have to limit persons in the building, so please bear with us.
These are unprecedented times for everyone including for the team at The Vale Practice. We pledge to provide the best possible healthcare service we can under the current and future changing circumstances. We also appreciate that you may have questions you want to ask before you come to see us so please do not hesitate to contact our Clinical Director if this is the case at: dan@thevalepractice.co.uk
We will keep you updated as to how and when we will be extending our services towards our normal provision and hopefully this will be in the not too distant future. We also really appreciate your continued support for the practice and will be doing all we can to help you when you need us.
Stay well and keep positive.
The Vale Practice Team
